Business Excellence abhisheq.bhagria June 7, 2022

Business Process Excellence


Business Excellence (BE) is about developing and strengthening the management systems and processes of an organization to improve performance and create value for stakeholders and most importantly achieving superior business results.

Our Strengths

We have thorough experience and complete knowledge of the improvement initiatives and techniques such as Improvement team formation, Lean Strategy, Statistical Process Control, TQM, TPM, various certifications and accreditations and utilize these in creating framework for managing and aligning various organizational improvement initiatives.

What We Do

We perform an external assessment of various business processes of the client organization, and their interoperability, with
all the stakeholders at all levels. We then make suggestions for tackling the issues using the various improvement strategies
and help managers make better decisions, thus resulting in better performance.
We strongly believe that Process & product performance can be improved upon by focusing on:


Operational excellence is technique applied at the workplace where problem-solving, teamwork, and leadership results in the ongoing improvement in the workplace; primarily focusing on the customers’ needs and keeping the employees positive and motivated to fulfill their responsibilities in a better way. We prepare organizations to move towards business excellence through integrated model-based software process improvement and assessment services. Our solution is to maximize effective operations, quality and cost control through recommendations and/or the implementation of business solutions that balance effectiveness with cost and service.

Total Quality Management (TQM) is a comprehensive management approach that works horizontally across an organization, involving all departments and employees and extending backward and forward to include both suppliers and clients/customers as well. Essentially, TQM provides a framework for implementing effective quality and productivity initiatives that can increase the profitability and competitiveness of organizations. Our approach towards achieving Total Quality management in our client organizations is to provide tools and techniques for Continuous Improvement of the processes in the preparation and delivery of products and services to the customers and at the same time involving every stakeholder associated with these processes. For us TQM is not just preventing errors, but also ensuring for them not to recur.

In industry, total productive maintenance is a system of maintaining and improving the integrity of production, safety and quality systems through the machines, equipment, processes, and employees that add business value to an organization. TPM focuses on keeping all equipment in top working condition to avoid breakdowns and delays in manufacturing processes. Total Productive Maintenance (TPM) is a maintenance program which involves a newly defined concept for maintaining plants and equipment. The goal of the TPM program is to markedly increase production while, at the same time, increasing employee morale and job satisfaction.
  1. We specialize in delivering management consulting and training services for total productivity maintenance with the help of top of the line certified and experienced subject matter experts and certified professionals in this field of specialization.
  2. Our team monitors the process in 360 degree, which helps to extract the data from all departments, which finally impacts the product/service realization process.
  3. We follow world-class systems for implementing productivity maintenance tools.
  4. In our services we involve our team completely as a part of business helping us to know each and every factor impacting the production.
  5. We have our own customized dashboard method to capture the data for productivity maintenance for our clients and we share complete data with client teams and handhold them for implementing improvements.

Six Sigma principles use statistical and numeric methods to reduce the number of defects in output to an insignificant level. They emphasize simplicity of process, quality of parts and supplies, and employee responsibility for achieving promised results. Businesses that successfully implement Six Sigma programs see an improvement in organization’s performance and increased financial returns.Training key employees in Six Sigma techniques is an important prerequisite for effective implementation.
  1. We have trained and qualified team of experts for Six Sigma Implementation, which helps our clients to rectify the defects in business processes.
  2. We study the actual current status of the quality of a company and based on our analysis, we apply and suggest the defect repairing processes for business.
  3. We involve client teams in the introducing Six Sigma strategies, which is a major factor for successful implementation.
  4. We strongly follow the DMAIC (Define, Measure, Analyze, Improve and Control)) improvement cycle during our work and training process.
  5. Training: We also train and certify individuals, which help their organizations to work in systematic way and maintain process and overall work standards.